Classy Abaya USA offers free shipping on orders over $100.

In order to ensure the lowest possible deal, we offer you a flat rate shipping & handling charge of only $6.00. In general, we process the order within 48 hrs, however, in an urgency, you can notify us to ship your order within 24 hours. We always try to honor our valued customers’ requests. As soon as the order handed over to US Couriers, the estimated delivery time takes 1 to 3 business days on a regular basis. However, few mailing zones may take up to 5 business days to get the order delivered to your doorsteps. For you to keep an eye on the package, we update the tracking information as soon as the order gets dispatched.  

  1.  Once the order gets handed over to any of US couriers, i.e. USPS, Fedex, UPS, etc., they have the full custody of the shipping package. We can’t control them.
  2.  Once the order is dispatched, it’s the courier’s duty to deliver the package right in time.
  3. We can’t be held responsible for any lost package after it gets delivered to the buyer’s address. 
  4. Classy abaya USA is not liable for an incorrect address provided by the customer.

Return, Refund and Exchange

  • Only unworn, unwashed, unstained, unaltered, and undamaged items are subject to return or exchange. 
  • In a reasonably valid case of exchange or return, customers have to contact us within 24 to 48 hours and ship the package back to us within 3 days. 
  • If we are in an agreement with the Buyers, they have to return the package at their own expense.  
  • The agreed refunded amount will be credited back to the customer’s account upon receipt of the returned package from them. Depending on the banking network, the refunded amount may take 5 to 7 business days to be displayed in the buyers’ account. 
  • Items on clearance can not be returned or exchanged. Clearance items are considered final sales.
  • Classy Abaya USA holds the right to refuse the refund or exchange if the policy is not followed in compliance.
  • The original shipping cost is non-refundable.